Effective Date: February 24, 2026
KTS InfoTech ("we", "us", or "our") operates the website https://www.desktopstreamer.com (the "Site") and provides the Desktop Streamer software application (the "Software").
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, download or use our Software, purchase a license, or contact us.
1. Information We Collect
Information you provide directly:
- When purchasing a license: name, email address, billing information (handled securely by our payment processor; we do not store full card details).
- When contacting support or registering: email address, name, and any details you voluntarily provide in messages or forms.
- Trial/download requests: email address (if required for download links or trial activation).
Automatically collected information:
- Standard web server logs: IP address, browser type, operating system, pages visited, time/date of access, and referring URLs (used only for site analytics, security, and troubleshooting).
- Software usage (anonymous only): very limited, aggregated, non-personal statistics such as application launch count, feature usage frequency, crashes/errors (if crash reporting is enabled), to improve the product. No screen content, audio, personal files, or identifiable user activity is collected.
No collection during normal use of the Software:
Desktop Streamer is a local Windows application. It records and/or streams your screen, webcam, microphone, and system audio directly from your device. We do not receive, store, or transmit:
- Your screen recordings or live streams
- Webcam video or images
- Microphone audio
- Any files or content from your computer
All recording and streaming happens locally or directly to the platform you choose (e.g., YouTube via RTMP).
Third-party integrations (optional):
If you enable cloud upload (Google Drive, OneDrive, Dropbox), authentication and upload occur directly between your device and those services. We do not access or store your cloud account credentials or content.
2. How We Use Your Information
We use collected information only to:
- Provide, maintain, and improve the Site and Software
- Process purchases and deliver license keys
- Respond to support inquiries
- Send important product updates, license renewal reminders, or security notices (you can opt out of non-essential communications)
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information.
We may share information only:
- With service providers (payment processors, email services, hosting providers) under strict confidentiality agreements
- To comply with law, court orders, or government requests
- To protect our rights, safety, or property (or that of users or the public)
4. Data Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure.
5. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us at the email below to make such requests.
6. Cookies and Tracking
Our Site uses only essential cookies (for basic functionality) and may use Google Analytics or similar tools for anonymous visitor statistics. You can manage cookies via your browser settings.
7. Children's Privacy
Our Site and Software are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children.
8. Changes to This Policy
We may update this policy occasionally. Changes will be posted here with an updated effective date.
9. Contact Us
For questions about this Privacy Policy, contact:
Email: info@ktsinfotech.com
(or the support email listed on the Site)